Frequently Asked Questions

Emerald Choice is licensed by the Texas Health and Human services, our caregivers are screened, background checked, bonded and insured, protecting you from liability and theft.

One of your many advantages of working with a boutique home care agency that is locally and independently owned as opposed to a large corporate owned franchise agency is, our caregiver matching process is done consciously rather than broadcasting available work hours to large list of caregivers and randomly assigning the caregiver with the open schedule.

Our process always begins by evaluating your needs, creating a customized care plan, and matching you with the best caregiver that is qualified to provide such care.

Even though we make the selection, you are not stuck with the caregiver that we assign, if you do not feel we made the right choice you can request a new caregiver until you meet the one that satisfies your needs. Your caregiver should be someone whom you trust, feel comfortable with, and look forward to her/his visit.

Our primary goal is to help you establish a long-lasting relationship with one permanent caregiver that enjoys working with you.

Your experience with Emerald Choice Homecare agency is going to be different because we are an independently and locally owned boutique agency.

Decisions are made locally by the owner, the focus of our policy is not price or the competition, we pride ourselves in the quality of service we provide and the long-lasting impression we live on our clients and the families by positively impacting their quality of life.

Our free in-home consultation is not designed to assess just your physical condition, it serves as an introductory meeting to discuss all aspects of your well-being; Physical, Emotional, Social and Spiritual.

The outcome of our discussion will be co-creating a personalized care plan with the type of service that aligns with your current needs without compromising your safety and health.

Two of the biggest risks for seniors are falls and medication errors.

The CDC reports that nearly a third of U.S. seniors fall each year and about half of all falls that require hospitalization take place at home. A NIH study also found that 40 percent of seniors take five or more prescription medications and 90 percent take at least one prescription, yet as many as 55 percent of seniors take their medications incorrectly.

These are the form of payments and plans we currently accept

1. Private Pay
   
2. Emerald Choice is an in-network community care provider with the Department of Veterans Affairs.
   You will need a referral from your local VA Medical center contracted network provider with Veterans affair,
3. Veterans Aid and Assistance Program
   Veterans do not need to have a disability connected to their military service to be eligible for Veterans Aid and Assistance program if certain criteria are met.Veterans Who Do Not Qualify for VA Compensation May Qualify for the Aid and Attendance Pension Program.Veterans and their families have sacrificed so much to preserve and protect our freedom and values in the U.S. and the freedom of vulnerable people all over the world. Give us the chance to express our gratitude and heartfelt thanks by providing compassionate home care that preserves your dignity and self-worth.IT IS OUR HONOR TO CARE FOR VETERANS GIVE US A CALL
4. Long Term Care Insurance –Long Term Care Insurance provides non-medical home care service.

To ensure smooth, successful LTCI claim handling, we have collaborated with a company that has been handling long term care                                           insurance claims for more than 40 years. We can assist with a full policy review, and getting authorizations filed.

CALL US TO REQUEST A POLICY REVIEW